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Register your Morphy Richards Guarantees

Your Two-Year Warranty

This appliance is covered by two year repair or replacement warranty. It is important to retain the retailers receipt as proof of purchase. Staple your receipt to this back cover for future reference.

Morphy Richards warrants that this product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. However, should defects due to faulty material or workmanship develop, under normal domestic use, within 6 months from the date of purchase please return the product to the store from where it was purchased for a full refund or replacement.

Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.

  • Model no.
  • Serial no.

All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase it should be returned to the place of purchase for it to be replaced. If the fault develops after 28 days and within 24 months of original purchase, you should contact Morphy Richards quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown. You will be asked to return the product (insecure, adequate packaging) to the address below along with a copy of proof of purchase. Subject to the exclusions set out below (1-6) the faulty appliance will then be repaired or replaced and dispatched usually within 7 working days of receipt.

If for any reason this item is replaced during the 2-year warranty period, the warranty on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase.

To qualify for the 2-year warranty the appliance must have been used according to the manufacturer's instructions. For example, appliances must have been descaled and filters must have been kept clean as instructed.

Morphy Richards shall not be liable to replace or repair the goods under the terms of the warranty where:

  1. The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturers recommendations or where the fault has been caused by power surges or damage caused in transit.
  2. The appliance has been used on a voltage supply other than that stamped on the products.
  3. Repairs have been attempted by persons other than our service staff (or authorised dealer).
  4. Where the appliance has been used for hire purposes or non domestic use.
  5. Morphy Richards are not liable to carry out any type of servicing work, under the warranty.
  6. The warranty excludes consumables such as bags, filters and glass carafes.

This warranty does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This warranty is offered as an additional benefit and does not affect your statutory rights as a consumer.

If you have any queries, please feel free to contact us.